Frequently Asked Questions
Everything you need to know about sourcing from EcoMoto.
We are professional sourcing partners, working closely with ISO-certified factories nationwide.
We implement a three-step quality control process: pre-production sample confirmation, production process inspection, and third-party inspection before container loading.
Standard models have a minimum order quantity of 10 units, sample orders are negotiable.
Typically production takes 30-45 days. Shipping time is calculated based on your actual delivery location.
Electrical components come with 12-month warranty, providing spare parts supply and remote technical support.
Our batteries are designed to last 5-10 years with proper care and maintenance. LFP batteries can last even longer, more than 2000 charge cycles.
Charging time varies by model, typically 6-12 hours for a full charge using standard charging. Fast charging options are available for compatible models.
Range varies by model and usage conditions. Our vehicles typically offer 60-120 km per charge, depending on the model and payload.
Electric vehicles require less maintenance than traditional vehicles. Regular maintenance includes tire rotation, brake inspection, and occasional battery checks.
Still have questions? We are here to help.